Order Processing: Orders are processed within 1–2 business days.
Delivery Time:
Tamil Nadu: 2–4 days
Other States: 3–7 days
Shipping Charges: Calculated at checkout based on location & weight.
Tracking: Tracking details will be shared after dispatch.
Delays: Delivery may be delayed due to courier or external factors.
Address: Please provide correct address & contact details(phone number must)
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🔄 Return &💰Refund Policy
We ensure that all products from SMR NUTZ are of the best quality, fresh, and hygienically packed.
Returns are accepted only for damaged or wrong products. Customers must inform us within 24 hours of delivery with proper proof (photo/video). Opened or used products are not eligible for return. Returns will not be accepted based on taste preference.
Once the return is verified, refund will be processed within 3–5 business days. The amount will be credited to the original payment method.
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📞 Need Help?
For any queries, contact us via WhatsApp or phone.